30-day Money Back Guarantee
We stand by the quality of all Marie Mize Advanced Skin Care products. We want you to be 100% happy with your purchase. If for any reason you are not satisfied with your purchase, we will issue you a refund to the credit card used for your original purchase or exchange an unsatisfactory product for another one if returned within 30 days. Please read our returns/exchanges policy for details on how to process your return or exchange.
Please follow the simple steps below to return or exchange your item. Keep in mind that you are responsible for all shipping costs to return or exchange your item and shipping fees are non-refundable unless the return is a result of damage, defect or error. Please note: when returning an item, the item needs to be more than 50% full and in the original packaging. We reserve the right to deny the return if the item is not returned complete with original packaging. Multiple exchanges will not be allowed.
To Process Your Return or Exchange
Please ship your product return to:
Marie Mize Advanced Skin Care
c/o A Room of Her Own
720 Capitola Ave. STE D
Capitola CA 95010
Items Broken, Damaged or Defective
If your order is received broken, damaged or defective, you must notify us within 7 business days from receipt of your order by emailing firstname.lastname@example.org. for further instructions. Please include a photo of the damaged product(s) and a description of what is defective or damaged.
Incorrect Items Received
If your order is received incorrectly, please notify us within 7 business days from receipt of your order by emailing email@example.com for further instructions. Your items will be replaced with an identical product at no expense to you.
Notables that can impact your refund
All returns are subject to approval before a refund is issued. Please note the following where additional fees may be applied.
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